MV Bytes LLC - Refund and Cancellation Policy

1. Refund Policy for Physical Products

We offer a full refund or replacement for any defective or damaged physical product purchased from MV Bytes LLC., provided:

  • You notify us within 7 calendar days of receiving the product.
  • You provide proof of purchase and evidence of the defect (e.g., photos or videos).
  • The product is returned in its original packaging, unused, and with all accessories included.

Return shipping costs for defective products will be covered by MV Bytes LLC. We reserve the right to inspect and verify the defect before issuing a refund or replacement.

2. Refund Policy for Digital Products and Subscriptions

Due to the nature of digital content, all sales of digital products, downloads, and licenses are final and non-refundable once delivered or activated.

Refunds for digital products may only be considered under the following conditions:

  • Technical issues prevent access to the purchased product.
  • You report the issue within 7 days of purchase.
  • We are unable to resolve the issue within a reasonable timeframe.

Subscriptions:

  • You may cancel your subscription at any time via your account or by contacting us.
  • Cancellations take effect at the end of your current billing cycle. No partial refunds will be issued for the remaining period of an active subscription.

3. How to Request a Refund or Cancellation

To request a refund or cancel your subscription, please contact our support team using the website contact form or email. Include your order number, date of purchase, and reason for your request.

Refund requests will be processed within 7 business days after receiving the necessary information.

4. Contact Information

For all refund or cancellation inquiries, please contact:

MV Bytes LLC.
Email: [email protected]
Phone: +9609494941

© 2024 MV Bytes LLC. All Rights Reserved.